Naggar Foreign Trade – Logistics & International Trade Transformation
About the Client
Naggar Foreign Trade (NFT), part of the Naggar Group, is a leading logistics and international trading firm based in Alexandria, Egypt, established in 2016. Specializing in 4PL logistics, supply chain management, warehousing, and consultancy, NFT serves across sectors like oil & gas, sugar packaging, utilities, and industrial supplies.
Industry: International Trade & Logistics (4PL / Supply Chain Solutions)
Location: Egypt
🚧 Business Challenges
Before GBH’s engagement, NFT faced these primary operational gaps
- Manual tracking of procurement, warehousing, and international logistics
- Limited visibility of costs per shipment or project
- Fragmented financial accounting and tax compliance (VAT, customs duties)
- Disconnected HR payroll processes tied to shift-work and contract types
- Inconsistent documentation and regulatory reporting procedures
✅ GBH’s Digital Transformation Solution – Summary by Phases .
🔍 Phase 1: Business Discovery & Workflow Mapping
Workshop-based analysis of end-to-end logistics process (from trade orders → warehousing → delivery → invoicing)
Mapped procurement, warehouse receipt, vendor management, and financial flows
Identified critical gaps: cost tracking, invoice delays, documentation errors, and disconnected HR operations
⚙️ Phase 2: ERP Design & Configuration
Implemented Odoo ERP (Egypt localization) with modules aligned to logistics operations: Insurance, warehouse, shipment, procurement, and finance workflows
Configured analytic accounts per client/project for precise cost tracking
ERP integrated with Egyptian tax authorities (ETA) for VAT, duties, and customs compliance
Defined payroll rules based on shift work, contracting, and logistics roles
Role-specific dashboards: Operations, Finance, and Management
🧪 Phase 3: Testing & Verification
Simulated international trade orders including vendor procurement, warehouse intake, customs clearance, and shipment
Validated cost allocations, accounting flows, and tax postings
Verified attendance, payroll, and HR processes for shift-based staff
📚 Phase 4: Training & Go-Live Support
Delivered role-based training for warehouse staff, procurement officers, finance teams, and HR admins
Deployed ERP across all operations: logistics, accounting, HR, and vendor management
Supported live shipment events and reconciliation cycles from day one
🛠️ Phase 5: Post-Go-Live Enhancement & Compliance
Rolled out continuous improvements: vendor performance tracking, cost variance alerts, customs report automation
Regular updates for ETA compliance, customs regulation changes, and VAT reform
Built KPI dashboards: shipment metrics, cost per project, warehouse efficiency, and finance performance
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🧩 Implementation Scope
ERP Platform: Odoo Enterprise (Egypt Localization)
Deployment Time: 6 Weeks
Modules Implemented
- Goods receipt, stock tracking, lot numbers, and kitting workflows.
- PR → RFQ → PO process, vendor rating, cost tracking per shipment
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Client order to documentation to invoice, linked to shipment projects.
- VAT and duty accounting, customs cost entries, project profitability reports.
- Shift-based contracts, attendance integration, payroll and tax forms (Form 2/Form 4)
- Central storage for shipping documents (BLs, packing lists, customs forms) with version control
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Shipment P&L, vendor scorecards, warehouse KPIs.
📈 Impact & Business Outcomes
Full digitization of logistics operations from procurement to delivery
Real-time cost tracking per client and shipment project
Faster reconciliation of customs duties and VAT filings
Streamlined payroll aligned to shift and contract complexity
Improved vendor performance monitoring and procurement oversight
🔗 GBH’s Ongoing Support
As a long-term transformation partner, GBH continues to support with:
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