The challenge
Where Naggar Foreign Trade started
Before GBH’s engagement, NFT faced these primary operational gaps
Manual tracking of procurement, warehousing, and international logistics
Limited visibility of costs per shipment or project
Fragmented financial accounting and tax compliance (VAT, customs duties)
Disconnected HR payroll processes tied to shift-work and contract types
Inconsistent documentation and regulatory reporting procedures
How GBH delivered
5 phases from mapping to go-live
GBH implemented Odoo end to end for Naggar Foreign Trade, configured around how the business actually works.
Phase 01Business Discovery & Workflow Mapping
- Workshop-based analysis of end-to-end logistics process (from trade orders → warehousing → delivery → invoicing)
- Mapped procurement, warehouse receipt, vendor management, and financial flows
- Identified critical gaps: cost tracking, invoice delays, documentation errors, and disconnected HR operations
Phase 02ERP Design & Configuration
- Implemented Odoo ERP (Egypt localization) with modules aligned to logistics operations: Insurance, warehouse, shipment, procurement, and finance workflows
- Configured analytic accounts per client/project for precise cost tracking
- ERP integrated with Egyptian tax authorities (ETA) for VAT, duties, and customs compliance
- Defined payroll rules based on shift work, contracting, and logistics roles
- Role-specific dashboards: Operations, Finance, and Management
Phase 03Testing & Verification
- Simulated international trade orders including vendor procurement, warehouse intake, customs clearance, and shipment
- Validated cost allocations, accounting flows, and tax postings
- Verified attendance, payroll, and HR processes for shift-based staff
Phase 04Training & Go-Live Support
- Delivered role-based training for warehouse staff, procurement officers, finance teams, and HR admins
- Deployed ERP across all operations: logistics, accounting, HR, and vendor management
- Supported live shipment events and reconciliation cycles from day one
Phase 05Post-Go-Live Enhancement & Compliance
- Rolled out continuous improvements: vendor performance tracking, cost variance alerts, customs report automation
- Regular updates for ETA compliance, customs regulation changes, and VAT reform
- Built KPI dashboards: shipment metrics, cost per project, warehouse efficiency, and finance performance
Inside the system
Naggar Foreign Trade on Odoo
Scope
What we implemented
ERP PlatformOdoo Enterprise (Egypt Localization)
Deployment Time6 Weeks
Warehouse & Inventory ManagementGoods receipt, stock tracking, lot numbers, and kitting workflows.
Procurement & Vendor ManagementPR → RFQ → PO process, vendor rating, cost tracking per shipment
Sales & InvoicingClient order to documentation to invoice, linked to shipment projects.
Accounting & Tax (ETA Integrated)VAT and duty accounting, customs cost entries, project profitability reports.
HR & PayrollShift-based contracts, attendance integration, payroll and tax forms (Form 2/Form 4)
Document ManagementCentral storage for shipping documents (BLs, packing lists, customs forms) with version control
Custom Dashboards & ReportsShipment P&L, vendor scorecards, warehouse KPIs.
Results
What changed for Naggar Foreign Trade
Full digitization of logistics operations from procurement to delivery
Real-time cost tracking per client and shipment project
Faster reconciliation of customs duties and VAT filings
Streamlined payroll aligned to shift and contract complexity
Improved vendor performance monitoring and procurement oversight
Ongoing partnership
How GBH supports Naggar Foreign Trade today
Regular feature enhancements based on evolving logistics needs
ETA compliance updates and customs regulation tracking
Monthly financial closes and logistics performance reporting
Training and upskilling of internal staff for continuous adoption
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Science & Innovation Park, The British University in Egypt, El Shorouk, Cairo