The challenge
Where La Farine Boutique started
Before GBH’s engagement, La Farine faced
Disconnected operations between online, in-store, and catering sales
Manual order tracking causing errors and delayed deliveries
Limited visibility on ingredient stock, waste, and cost per product
No centralized CRM for loyalty or repeat orders
Difficulty scaling during seasonal peaks and event demands
How GBH delivered
4 phases from mapping to go-live
GBH implemented Odoo end to end for La Farine Boutique, configured around how the business actually works.
Phase 01Workflow Mapping
- Mapped the entire sales-to-delivery journey: from online order placement, front-of-house order entry, kitchen preparation, packaging, to delivery.
- Identified waste points in ingredient usage and manual processes.
- Designed a catering workflow for event-based orders with deposit tracking and delivery scheduling.
Phase 02ERP Deployment
- Implemented Odoo 18 (Egypt Localization) with Sales, POS, Inventory, Recipe Costing, Procurement, Document Management, and Accounting.
- Linked website store to kitchen production so every order instantly updates ingredient consumption.
- Automated purchase requests when critical ingredients (e.g., chocolate, dairy, flour) hit re-order thresholds.
- Set up POS integration for in-store and event sales to sync in real-time with inventory.
Phase 03Testing & Acceptance
- Tested seasonal menu launches, product bundle offers, and VIP client discounts.
- Simulated large catering orders to ensure kitchen capacity planning and delivery timing were accurate.
- Verified automated ETA-compliant invoicing for both retail and catering orders.
Phase 04Training & Go-Live
- Trained kitchen staff on order dashboard usage and real-time recipe tracking.
- Coached front-of-house team on managing both retail and catering orders within the POS system.
- Delivered admin training for reporting, supplier orders, and event profitability tracking.
- Coached front-of-house team on managing both retail and catering orders within the POS system.
Inside the system
La Farine Boutique on Odoo
Scope
What we implemented
ERP PlatformOdoo 18 Enterprise (Egypt Localization)
Inventory & StockIngredient-level tracking, batch/expiry management, and automated restock alerts.
Sales & WebsiteOnline store with menu display, order tracking, and integrated checkout.
Recipe & CostingIngredient breakdown, cost per product, and yield management.
ProcurementSupplier orders triggered by stock levels.
Document ManagementMenu uploads, catering agreements, product visuals.
Accounting & TaxETA-compliant invoicing, VAT handling.
Dashboards & ReportingBest-seller tracking, catering profitability, seasonal trends.
Point of Sale (POS)Real-time in-store sales linked to inventory and kitchen updates.
Results
What changed for La Farine Boutique
One unified platform for online, in-store, and catering operations.
Improved ingredient control, reducing waste by up to 20%
Scalable workflows to handle seasonal peaks and corporate events.
Faster order turnaround with reduced manual handling.
Enhanced customer loyalty through CRM and repeat-order tracking.
Real-time profitability analysis per product and event.
Ongoing partnership
How GBH supports La Farine Boutique today
Ongoing functional support for smooth daily operations
Seasonal catalog updates, catering workflow improvements
New dashboards for demand planning and product performance
Continuous ETA/e-invoice updates
Upskilling teams for new workflows and product launches
Linking future delivery partner apps with ERP for order tracking
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Science & Innovation Park, The British University in Egypt, El Shorouk, Cairo